{"id":27234,"date":"2014-03-27T23:00:00","date_gmt":"2014-03-27T22:00:00","guid":{"rendered":"https:\/\/www.delucapartners.it\/news\/it-is-unlawful-the-job-on-call-in-the-call-center-italia-oggi-march-26-2014-page-40-2\/"},"modified":"2026-02-13T11:27:14","modified_gmt":"2026-02-13T10:27:14","slug":"it-is-unlawful-the-job-on-call-in-the-call-center-italia-oggi-march-26-2014-page-40-2","status":"publish","type":"post","link":"https:\/\/www.delucapartners.it\/fr\/news\/it-is-unlawful-the-job-on-call-in-the-call-center-italia-oggi-march-26-2014-page-40-2\/","title":{"rendered":"IT IS UNLAWFUL THE JOB ON CALL IN THE CALL CENTER (ITALIA OGGI, MARCH 26, 2014, PAGE 40)"},"content":{"rendered":"\n<div style=\"text-align: justify\">Ministry of Labour replied negatively to the question no. 10\/2014, with which it has been required if the staff performing the activity of inbound\/outbound call center may be hired with the so called &ldquo;job on call&rdquo; contract, regardless from personal data and objectives requirements. The Ministry specified that, from one hand, the activity of the private telephone switchboard operators consists in the sorting of the calls exclusively, while, from the other hand, the activity carried out by the call center operators is more well-structured because it is included within a service or a promotional activity or a purchase by the company.<br \/>\n&nbsp;<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Ministry of Labour replied negatively to the question no. 10\/2014, with which it has been required if the staff performing the activity of inbound\/outbound call center may be hired with the so called &ldquo;job on call&rdquo; contract, regardless from personal data and objectives requirements. The Ministry specified that, from one hand, the activity of the [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[175,192,198],"tags":[],"class_list":["post-27234","post","type-post","status-publish","format-standard","hentry","category-insights","category-legislation","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>IT IS UNLAWFUL THE JOB ON CALL IN THE CALL CENTER (ITALIA OGGI, MARCH 26, 2014, PAGE 40) - De Luca &amp; Partners<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.delucapartners.it\/fr\/wp-json\/wp\/v2\/posts\/27234\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IT IS UNLAWFUL THE JOB ON CALL IN THE CALL CENTER (ITALIA OGGI, MARCH 26, 2014, PAGE 40) - De Luca &amp; Partners\" \/>\n<meta property=\"og:description\" content=\"Ministry of Labour replied negatively to the question no. 10\/2014, with which it has been required if the staff performing the activity of inbound\/outbound call center may be hired with the so called &ldquo;job on call&rdquo; contract, regardless from personal data and objectives requirements. The Ministry specified that, from one hand, the activity of the [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.delucapartners.it\/fr\/news\/it-is-unlawful-the-job-on-call-in-the-call-center-italia-oggi-march-26-2014-page-40-2\/\" \/>\n<meta property=\"og:site_name\" content=\"De Luca &amp; Partners\" \/>\n<meta property=\"article:published_time\" content=\"2014-03-27T22:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-13T10:27:14+00:00\" \/>\n<meta name=\"author\" content=\"Melismelis\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Melismelis\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.delucapartners.it\\\/fr\\\/news\\\/it-is-unlawful-the-job-on-call-in-the-call-center-italia-oggi-march-26-2014-page-40-2\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.delucapartners.it\\\/fr\\\/news\\\/it-is-unlawful-the-job-on-call-in-the-call-center-italia-oggi-march-26-2014-page-40-2\\\/\"},\"author\":{\"name\":\"Melismelis\",\"@id\":\"https:\\\/\\\/www.delucapartners.it\\\/fr\\\/#\\\/schema\\\/person\\\/00d0832a12e3889dce887a31e29d65f8\"},\"headline\":\"IT IS UNLAWFUL THE JOB ON CALL IN THE CALL CENTER (ITALIA OGGI, MARCH 26, 2014, PAGE 40)\",\"datePublished\":\"2014-03-27T22:00:00+00:00\",\"dateModified\":\"2026-02-13T10:27:14+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.delucapartners.it\\\/fr\\\/news\\\/it-is-unlawful-the-job-on-call-in-the-call-center-italia-oggi-march-26-2014-page-40-2\\\/\"},\"wordCount\":119,\"publisher\":{\"@id\":\"https:\\\/\\\/www.delucapartners.it\\\/fr\\\/#organization\"},\"articleSection\":[\"Insights\",\"Legislation\",\"News\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.delucapartners.it\\\/fr\\\/news\\\/it-is-unlawful-the-job-on-call-in-the-call-center-italia-oggi-march-26-2014-page-40-2\\\/\",\"url\":\"https:\\\/\\\/www.delucapartners.it\\\/fr\\\/news\\\/it-is-unlawful-the-job-on-call-in-the-call-center-italia-oggi-march-26-2014-page-40-2\\\/\",\"name\":\"IT IS UNLAWFUL THE JOB ON CALL IN THE CALL CENTER (ITALIA OGGI, MARCH 26, 2014, PAGE 40) - De Luca &amp; Partners\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.delucapartners.it\\\/fr\\\/#website\"},\"datePublished\":\"2014-03-27T22:00:00+00:00\",\"dateModified\":\"2026-02-13T10:27:14+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.delucapartners.it\\\/fr\\\/news\\\/it-is-unlawful-the-job-on-call-in-the-call-center-italia-oggi-march-26-2014-page-40-2\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.delucapartners.it\\\/fr\\\/news\\\/it-is-unlawful-the-job-on-call-in-the-call-center-italia-oggi-march-26-2014-page-40-2\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.delucapartners.it\\\/fr\\\/news\\\/it-is-unlawful-the-job-on-call-in-the-call-center-italia-oggi-march-26-2014-page-40-2\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.delucapartners.it\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"IT IS UNLAWFUL THE JOB ON CALL IN THE CALL CENTER (ITALIA OGGI, MARCH 26, 2014, PAGE 40)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.delucapartners.it\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/www.delucapartners.it\\\/fr\\\/\",\"name\":\"De Luca & Partners\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.delucapartners.it\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.delucapartners.it\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.delucapartners.it\\\/fr\\\/#organization\",\"name\":\"De Luca & Partners\",\"url\":\"https:\\\/\\\/www.delucapartners.it\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.delucapartners.it\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.delucapartners.it\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/De-Luca-Partners.png\",\"contentUrl\":\"https:\\\/\\\/www.delucapartners.it\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/De-Luca-Partners.png\",\"width\":600,\"height\":56,\"caption\":\"De Luca & Partners\"},\"image\":{\"@id\":\"https:\\\/\\\/www.delucapartners.it\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.delucapartners.it\\\/fr\\\/#\\\/schema\\\/person\\\/00d0832a12e3889dce887a31e29d65f8\",\"name\":\"Melismelis\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/abc81b0c708aea145c773c368ae5bc3f1f3fd0d40a61429cb96d09523d41ab66?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/abc81b0c708aea145c773c368ae5bc3f1f3fd0d40a61429cb96d09523d41ab66?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/abc81b0c708aea145c773c368ae5bc3f1f3fd0d40a61429cb96d09523d41ab66?s=96&d=mm&r=g\",\"caption\":\"Melismelis\"},\"sameAs\":[\"https:\\\/\\\/www.delucapartners.it\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"IT IS UNLAWFUL THE JOB ON CALL IN THE CALL CENTER (ITALIA OGGI, MARCH 26, 2014, PAGE 40) - De Luca &amp; Partners","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.delucapartners.it\/fr\/wp-json\/wp\/v2\/posts\/27234\/","og_locale":"fr_FR","og_type":"article","og_title":"IT IS UNLAWFUL THE JOB ON CALL IN THE CALL CENTER (ITALIA OGGI, MARCH 26, 2014, PAGE 40) - De Luca &amp; Partners","og_description":"Ministry of Labour replied negatively to the question no. 10\/2014, with which it has been required if the staff performing the activity of inbound\/outbound call center may be hired with the so called &ldquo;job on call&rdquo; contract, regardless from personal data and objectives requirements. The Ministry specified that, from one hand, the activity of the [&hellip;]","og_url":"https:\/\/www.delucapartners.it\/fr\/news\/it-is-unlawful-the-job-on-call-in-the-call-center-italia-oggi-march-26-2014-page-40-2\/","og_site_name":"De Luca &amp; Partners","article_published_time":"2014-03-27T22:00:00+00:00","article_modified_time":"2026-02-13T10:27:14+00:00","author":"Melismelis","twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"Melismelis","Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.delucapartners.it\/fr\/news\/it-is-unlawful-the-job-on-call-in-the-call-center-italia-oggi-march-26-2014-page-40-2\/#article","isPartOf":{"@id":"https:\/\/www.delucapartners.it\/fr\/news\/it-is-unlawful-the-job-on-call-in-the-call-center-italia-oggi-march-26-2014-page-40-2\/"},"author":{"name":"Melismelis","@id":"https:\/\/www.delucapartners.it\/fr\/#\/schema\/person\/00d0832a12e3889dce887a31e29d65f8"},"headline":"IT IS UNLAWFUL THE JOB ON CALL IN THE CALL CENTER (ITALIA OGGI, MARCH 26, 2014, PAGE 40)","datePublished":"2014-03-27T22:00:00+00:00","dateModified":"2026-02-13T10:27:14+00:00","mainEntityOfPage":{"@id":"https:\/\/www.delucapartners.it\/fr\/news\/it-is-unlawful-the-job-on-call-in-the-call-center-italia-oggi-march-26-2014-page-40-2\/"},"wordCount":119,"publisher":{"@id":"https:\/\/www.delucapartners.it\/fr\/#organization"},"articleSection":["Insights","Legislation","News"],"inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/www.delucapartners.it\/fr\/news\/it-is-unlawful-the-job-on-call-in-the-call-center-italia-oggi-march-26-2014-page-40-2\/","url":"https:\/\/www.delucapartners.it\/fr\/news\/it-is-unlawful-the-job-on-call-in-the-call-center-italia-oggi-march-26-2014-page-40-2\/","name":"IT IS UNLAWFUL THE JOB ON CALL IN THE CALL CENTER (ITALIA OGGI, MARCH 26, 2014, PAGE 40) - De Luca &amp; Partners","isPartOf":{"@id":"https:\/\/www.delucapartners.it\/fr\/#website"},"datePublished":"2014-03-27T22:00:00+00:00","dateModified":"2026-02-13T10:27:14+00:00","breadcrumb":{"@id":"https:\/\/www.delucapartners.it\/fr\/news\/it-is-unlawful-the-job-on-call-in-the-call-center-italia-oggi-march-26-2014-page-40-2\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.delucapartners.it\/fr\/news\/it-is-unlawful-the-job-on-call-in-the-call-center-italia-oggi-march-26-2014-page-40-2\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.delucapartners.it\/fr\/news\/it-is-unlawful-the-job-on-call-in-the-call-center-italia-oggi-march-26-2014-page-40-2\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.delucapartners.it\/fr\/"},{"@type":"ListItem","position":2,"name":"IT IS UNLAWFUL THE JOB ON CALL IN THE CALL CENTER (ITALIA OGGI, MARCH 26, 2014, PAGE 40)"}]},{"@type":"WebSite","@id":"https:\/\/www.delucapartners.it\/fr\/#website","url":"https:\/\/www.delucapartners.it\/fr\/","name":"De Luca & Partners","description":"","publisher":{"@id":"https:\/\/www.delucapartners.it\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.delucapartners.it\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.delucapartners.it\/fr\/#organization","name":"De Luca & Partners","url":"https:\/\/www.delucapartners.it\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.delucapartners.it\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.delucapartners.it\/wp-content\/uploads\/2026\/01\/De-Luca-Partners.png","contentUrl":"https:\/\/www.delucapartners.it\/wp-content\/uploads\/2026\/01\/De-Luca-Partners.png","width":600,"height":56,"caption":"De Luca & Partners"},"image":{"@id":"https:\/\/www.delucapartners.it\/fr\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.delucapartners.it\/fr\/#\/schema\/person\/00d0832a12e3889dce887a31e29d65f8","name":"Melismelis","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/abc81b0c708aea145c773c368ae5bc3f1f3fd0d40a61429cb96d09523d41ab66?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/abc81b0c708aea145c773c368ae5bc3f1f3fd0d40a61429cb96d09523d41ab66?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/abc81b0c708aea145c773c368ae5bc3f1f3fd0d40a61429cb96d09523d41ab66?s=96&d=mm&r=g","caption":"Melismelis"},"sameAs":["https:\/\/www.delucapartners.it"]}]}},"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.delucapartners.it\/fr\/wp-json\/wp\/v2\/posts\/27234","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.delucapartners.it\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.delucapartners.it\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.delucapartners.it\/fr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.delucapartners.it\/fr\/wp-json\/wp\/v2\/comments?post=27234"}],"version-history":[{"count":1,"href":"https:\/\/www.delucapartners.it\/fr\/wp-json\/wp\/v2\/posts\/27234\/revisions"}],"predecessor-version":[{"id":27235,"href":"https:\/\/www.delucapartners.it\/fr\/wp-json\/wp\/v2\/posts\/27234\/revisions\/27235"}],"wp:attachment":[{"href":"https:\/\/www.delucapartners.it\/fr\/wp-json\/wp\/v2\/media?parent=27234"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.delucapartners.it\/fr\/wp-json\/wp\/v2\/categories?post=27234"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.delucapartners.it\/fr\/wp-json\/wp\/v2\/tags?post=27234"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}